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Professional Services

We pride ourselves in providing a full range of sales and marketing services to hotels & resorts, destinations and activity operators in the South Pacific. We also realise that your marketing requirements are unique to you and that we can organise as little or as much presence in New Zealand and Australia as you need. We will design and provide you with what you require.

Our Services include:


Travel Wholesalers

  • Training call centre staff on the features and benefits of your product
  • Ensuring your product is featured in wholesale programmes and brochures with up to date rates, terms & conditions of sale, and property features
  • Liaise with product managers to include in periodic sales campaigns when needed
  • Inclusion in wholesale EDM’s to retailers highlighting your product

Travel Retailers

  • Working with wholesalers to incentify sales through retail networks e.g. Farmers vouchers, Liquorland vouchers
  • Participate in National Tourist Office roadshows
  • Creating and managing specific roadshows
  • Create and send EDM’s that inform and educate retailers about your product
  • Sub contract a representative company to do calls on retailers if required
  • Representation at trade shows
  • Provision of discount Agents Rates and offers
  • Window displays and
  • Online Travel Agent (OTA) management and recommendations


  • Create sales promotions with reputable partners to get retail exposure and use the gained databases to communicate with on a timely basis
  • Representation at consumer shows e.g. Flight Centres
  • Work with journalists to get exposure into relevant newspapers and magazines
  • Provide an 0800 number for the handing of inquiries
  • Postage and fulfillment of brochures

We include a full monthly report to the owners/managers of sales activity, competitor activity, destinational advertising and arrivals statistics.


  • Competitor analysis
  • Branding and brand develop
  • Digital services – recommendations and management of:
  • Social media
  • Tripadvisor responses
  • Website creation and design
  • Creation and implementation of product ‘webinars’
  • Assistance with the creation of Marketing plans
  • Distribution services
  • Product recommendations
  • Advice on pricing


We work with both travel trade and mainstream New Zealand and Australian media, to get as much PR and exposure of your product as we can. We have a CRM database of 60 journalists and publications that we can call on for stories and press releases. We are also a member of the accredited Travcom organisation of travel writers – including freelance journalists and photographers.

  • Media familiarisations
  • Trade and Media press releases
  • Media buying
  • Strategic campaign management

Customer Relationship Management (CRM)

We maintain a CRM database made up of over 7100 plus records broken down by group. These groups include the following categories:

Airlines - national and international


Cycling Clubs

Diving Clubs

Fishing Clubs

Golf Clubs

Inbound Operators

Incentive Operators

Meetings, Incentives, Conference and Exhibition accounts

National Tourist Offices

Regional Tourism Offices

Press - trade and mainstream

Travel Agents

Weddings Clients - and organisers

Wholesale Travel

We can customise e-marketing campaigns to the group you want to talk to.